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Sexual Health Clinic Marketing

Sexual health clinic gets 210% more bookings in 3 months with proper tracking and a system built to hand over

Clean Google Ads structure, a website rebuilt for conversions, and a system so reliable we trained their in-house team to take over.

Modern sexual health clinic interior

+210%

more bookings

36%

lower cost per appointment

+44%

higher conversion rate

3mo

to core results

Clarewell Clinics professional healthcare setting

The client is an award-winning sexual health clinic in the UK that really gets it. They offer everything from prevention to treatment.

What makes them stand out is how much their patients trust them. They feel heard and well taken care of — so they keep coming back.

It's not like the usual places where you're just a number. They make patients feel comfortable and understood.

The Challenge

We'd tried three different freelancers over two years. Each one had a different approach, different tools, different excuses. Nothing was consistent, and we had no idea what was actually working.

— Clarewell Clinics Management

Rishabh had been trying to crack digital marketing for his sexual health clinic for years. He'd hired freelancers from Upwork, tried agencies that promised the world, and even attempted to run his own Google Ads campaigns.

The problem? Each freelancer started from scratch. There was no unified tracking — the kind of gaps a thorough digital marketing audit would have caught immediately. Money was being spent, but results were impossible to attribute.

When we came in, we didn't just run ads. We built the entire foundation: proper tracking, campaign structure, and — most importantly — strategized with Rishabh over several months on a complete website rebuild to improve conversion rates. We documented everything so his team could eventually take over and run it themselves.

14 months later, Clarewell's in-house marketer manages everything independently — a similar outcome to our dental practice partnership where we trained the team and stepped back. Our goal was always to make ourselves unnecessary — and that's exactly what happened.

What We Found in the Audit:

  • Cycled through multiple freelancers — each with different approaches, none delivering consistent results

  • No unified tracking system — couldn't tell what was actually driving appointments

  • Google Ads budget being spent without clear ROI attribution

  • Website wasn't optimized for converting visitors into bookings

  • No documented processes — each freelancer started from scratch

Here's exactly where Clarewell started vs where they are today

Before

?

Tracking

No unified tracking system

3+

Freelancers Tried

Inconsistent approaches

$0

Attributable ROI

Couldn't track what worked

Low

Conversion Rate

Website not optimized for bookings

After 14 Months Together

+210%

Google Ads Bookings

Qualified appointments up

-36%

Cost Per Appointment

More efficient spend

+44%

Conversion Rate

Google Ads converting better

100%

In-House Capable

Team trained to take over

From Gaps in the Calendar to Fully Booked

14 months to build systems, train the team, and hand over the keys

Month 1

Audit & Freelancer Cleanup

Comprehensive audit of what previous freelancers left behind. Identified tracking gaps, wasted spend, and campaign structure issues.

Month 2

Google Ads Restructure

Rebuilt campaign structure from scratch with proper conversion tracking. Implemented compliant analytics and established true baseline metrics.

Month 3

Core Results Achieved

+210% bookings from Google Ads, -36% cost per qualified appointment. Clean data flowing, campaigns optimizing toward real conversions.

Month 4-8

Website Rebuild Strategy

Collaborated with Rishabh over several months to plan and execute a website rebuild focused on improving conversion rates and user experience.

Month 12

In-House Training Begins

Started knowledge transfer to Rishabh's internal marketing team. Documented processes, trained on campaign management and optimization.

Month 14

Successful Handover

In-house team now manages campaigns independently. Systems so well-documented they didn't need us anymore — exactly as planned.

The results

+210%

Google Ads Bookings

↓36%

Cost Per Appointment

+44%

Conversion Rate

14mo

Partnership Length

Marketing result 1
Marketing result 2
Marketing result 1
Marketing result 2
Marketing result 1
Marketing result 2

Within the first 3 months, Clarewell saw their Google Ads bookings increase by 210% while their cost per qualified appointment dropped by 36%. For the first time, they had clean data showing exactly which Google Ads campaigns were driving real appointments.

The next phase focused on building for the long term. We worked with Rishabh over several months on a complete website rebuild designed to convert visitors into booked appointments. The landing page design principles we applied drove a 44% improvement in conversion rate — a principle we apply across every engagement, from med spa marketing to trades businesses.

The final milestone? Training their in-house team to run everything independently. After 14 months, Clarewell's internal marketer manages campaigns, reporting, and optimization without outside help. If you're considering a similar approach, our digital marketing coaching programme is built for exactly this kind of knowledge transfer. The results are comparable to what we achieved in healthcare practice marketing across Australia and the UK.

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