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How To Track Online Sales

How do you accurately track your sales online?

I'm often asked how I've been able to generate over $23 million in revenue. The answer is simple: a combination of strategic planning, effective marketing, and lead tracking tools. Find out below.

How is that possible?

Throughout my years as a digital marketer, I’ve experimented with many different attribution tracking tools while creating custom solutions for my clients. Thanks to their feedback and the helpful features of varying platforms such as WhatConverts, Google Analytics, and Google Optimise (for conversion rates), I’ve successfully uncovered various marketing insights that help my clients keep track of sales goals and their return on investment.

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Are all your campaigns successful?

While it would be amazing if all our campaigns hit a home run, that’s not always the case. There is no marketing agency on Earth that can guarantee a 100% success rate every time they launch a campaign. From my experience working with some of the top agencies in Australia, I know that even when clients have invested a lot of money into a campaign, they sometimes don’t see any return on their investment for months.

Clients confidently see ROI on demand.

Peter Newsome
Peter Newsome
BCM
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We manage quite a lot of accounts. We hired Josiah to take a look at the account and see what we could do to improve it. Josiah was able to reduce our CPA costs by 50% in less than 4 weeks. I would highly recommend Josiah if you're looking for a true outsourced CMO that can make a difference to your ad performance.
Joanne Dickenson
Joanne Dickenson
NeuFocus
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I have been working with Josiah for a few months now and he has been such a tremendous help to me as my outsourced CMO. He’s very knowledgeable in digital marketing services and knows exactly which strategies work best for me. I’m really enjoying working with him. Highly recommend!
Andrew Koulouris
Andrew Koulouris
Simple Property Lending
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JRR Marketing delivered a great product and the collaboration is likely to continue. With helpful expertise and a team of seasoned marketing professionals, their team was able to create a seamless process. Overall, their partnership resulted in an admirable client experience.
Elliot Ramsay
Elliot Ramsay
Blue Water Physio
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Josiah has been an absolute pleasure to work with. He provided an unbeatable digital strategy and a website that is as good as any national competitor. I find that he’s very helpful in general, and I would highly recommend him to anyone who needs help with their online marketing.
Tara Todras-Whitehill
Tara Todras-Whitehill
TaraTW Visual Storytelling
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I reached out to Josiah because I wasn't sure how to deal with hiring new employees. He gave me insightful ideas and solutions to key hiring issues. Josiah’s deep knowledge of digital marketing helped me to move forward with my business in order to take it to the next level.
David Rigbye
David Rigbye
Operandio
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Josiah knows his stuff and is great to work with! Very knowledgeable when it comes to PPC - looking forward to continuing to work with him!
Ally Kotwica
Ally Kotwica
Test Geek
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I wanted to write this testimonial because I think that Josiah is an exceptional fractional CMO. He really knows what he's talking about when it comes to CRO and is so easy to talk to. I was really taken aback with the insights he provided and I'm excited that we're implementing his strategies into our website to increase our sales!
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Do you help clients setup sales tracking?

Yes! Measuring your ROI is mandatory. That’s why I make sure each of my clients have a sales tracking system setup so that I can measure their return on investment and track their progress over time. The main metrics I focus on are cost-per-acquisition (CPA) and customer acquisition costs (CACs). My job is to make sure that you have a reliable, predictable business model. It’s an invaluable process and one that pays for itself in the long run.

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Can you track sales calls and eCommerce?

Yes, and I strongly encourage it. I’ll help you track every sales phone call, including the option to transcribe them and remove any personal information. Clients have not only seen success in driving leads and phone calls but also in eCommerce sales. I’ve been able to track and manage millions of dollars in transactions for hundreds of clients, helping them to increase their profit margins by taking advantage of high ROI channels like SEO and PPC.

Sales tracking questions

An online sales tracker can help you and your sales managers keep track of your leads, your customer interactions, and the progress of each sale. It can help you monitor where in the process each deal is, so you know what needs to be done next. With this kind of visibility into your sales process, you can see which steps are working and which need improvement.

It can also give you an overall view of your performance, sales activities, and help you strategise better. This kind of information is invaluable for the entire sales team to make data-driven decisions and ultimately drive more revenue.

Absolutely! You can use a tool like Google Analytics to track each stage of the funnel. You’ll just need to set up conversion tracking and you’ll be able to monitor where people enter, move through, and drop off in the funnel.

This will give you valuable insights into how well your campaigns are doing, so you can make adjustments as needed. Additionally, using a tool like Hotjar or Microsoft Clarity will allow you to track user behaviour and gain further insights into how people are interacting with your website.

With the data from these tools, you’ll be able to identify where potential opportunities lie in order to optimise your funnel. So if you want to get a better understanding of what’s happening at each stage of your funnel, these tools can be invaluable.

At JRR Marketing, the best sales tracking software we use are WicketReports and WhatConverts. Some of our clients use MixPanel and deeper BI tools (IBM), so you can use whatever you are most comfortable with. If you need any help setting up tracking or interpreting the data, feel free to reach out and we’ll be more than happy to help.

Yes! One of our most popular in-house tools is our ads budget calculator. With it, you can quickly and easily estimate budgets for specific campaigns and create sales forecasts. It also helps you decide how to allocate resources most effectively across your portfolio of campaigns.

All in all, this tool takes a lot of the guesswork out of budgeting and sales forecasting, so you can make decisions with confidence.

A CRM helps you keep track of your sales data by providing an easy way to store and access customer details.

You can use a CRM to track your leads’ information, like contact info, purchase histories, order statuses, etc. This information is all stored in one centralised place, so it’s easy to view at a glance. With this data, you can gain insights into customer behaviour, preferences, and purchasing trends.

Having this information at your fingertips makes it easier to make informed decisions that will help grow your business. You’ll also be able to provide better customer service by responding quickly to inquiries and understanding their needs more accurately. Ultimately, a CRM helps you start tracking your sales and marketing performance to build stronger relationships with customers.

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